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Privacy Policy

This Privacy Policy describes how Scaleboard collects, uses, and shares your personal information when you use our services.

Information We Collect

Information You Provide to Us
  • Account Information: Name, email address, phone number, and organization details when you create an account.

  • Profile Information: Any additional information you choose to add to your profile.

  • Communication Data: Information you provide when contacting us, including support requests and feedback.

  • Demo Requests: Information provided when booking a demo or requesting product information.

  • Payment Information: Billing address and payment method details (processed securely by third-party payment processors).

Information We Automatically Collect
  • Device Information: Device type, operating system, browser type and version.

  • Usage Data: Pages visited, time spent on pages, click patterns, and feature usage.

  • Location Data: General geographic location based on IP address.

  • Log Data: Server logs including IP addresses, access times, and error logs.

  • Cookies and Tracking: Information collected through cookies and similar technologies.

Information from Third Parties
  • Social Media: Information from social media platforms when you connect your accounts.

  • Integration Partners: Data from third-party services you integrate with our platform.

  • Analytics Providers: Information from analytics and marketing service providers.

How We Use Your Information

Service Delivery

  • Provide and maintain our services

  • Process transactions and billing

  • Provide customer support

  • Send service-related notifications

Communication

  • Send marketing communications

  • Provide product updates

  • Share educational content

  • Respond to enquiries

Improvement & Analytics

  • Analyze usage patterns

  • Improve our services and features

  • Develop new products

  • Conduct research and analytics

Legal & Security

  • Comply with legal obligations

  • Protect against fraud

  • Enforce our terms of service

  • Maintain security and safety

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