Privacy Policy
This Privacy Policy describes how Scaleboard collects, uses, and shares your personal information when you use our services.
Information We Collect
Information You Provide to Us
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Account Information: Name, email address, phone number, and organization details when you create an account.
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Profile Information: Any additional information you choose to add to your profile.
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Communication Data: Information you provide when contacting us, including support requests and feedback.
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Demo Requests: Information provided when booking a demo or requesting product information.
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Payment Information: Billing address and payment method details (processed securely by third-party payment processors).
Information We Automatically Collect
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Device Information: Device type, operating system, browser type and version.
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Usage Data: Pages visited, time spent on pages, click patterns, and feature usage.
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Location Data: General geographic location based on IP address.
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Log Data: Server logs including IP addresses, access times, and error logs.
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Cookies and Tracking: Information collected through cookies and similar technologies.
Information from Third Parties
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Social Media: Information from social media platforms when you connect your accounts.
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Integration Partners: Data from third-party services you integrate with our platform.
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Analytics Providers: Information from analytics and marketing service providers.
How We Use Your Information
Service Delivery
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Provide and maintain our services
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Process transactions and billing
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Provide customer support
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Send service-related notifications
Communication
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Send marketing communications
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Provide product updates
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Share educational content
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Respond to enquiries
Improvement & Analytics
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Analyze usage patterns
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Improve our services and features
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Develop new products
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Conduct research and analytics
Legal & Security
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Comply with legal obligations
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Protect against fraud
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Enforce our terms of service
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Maintain security and safety